Verum Wealth Management

1. Introduction
This Privacy Notice explains how Verum Wealth Management collects, uses, stores, shares, and protects your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws.
This notice applies to all services, products, websites, applications, and interactions where this Privacy Notice is referenced.

2. Definition of Personal Information
“Personal information” refers to any information relating to an identifiable, living natural person or existing juristic person, including but not limited to:
Name, identity number, and contact details
Demographic information
Financial and investment information
Employment details
Health or medical information (where applicable)
Online identifiers such as IP address

3. Who We Are
In this Privacy Notice, “we”, “us”, or “Verum Wealth Management” refers to:
Verum Wealth Management (Pty) Ltd
Website: https://verumwealth.co.za

4. How We Collect Personal Information
We may collect personal information:
4.1 Directly from you
When you complete forms (online or offline)
When you engage with us via email, phone, or consultations
When applying for financial products or services
4.2 Automatically
Through website usage (cookies, analytics, IP data)
When interacting with digital platforms or social media
4.3 From third parties
Financial advisors or intermediaries
Employers, retirement funds, or insurers
Credit bureaus and financial institutions
Public databases or fraud prevention agencies
We may also retain information from partially completed applications to follow up with you.

5. What Information We Collect
Depending on your relationship with us, we may process:
Personal details: Name, ID number, date of birth, nationality
Contact details: Email, phone number, physical address
Financial data: Income, assets, liabilities, investments
Contractual data: Products or services held
Health information: Where relevant to financial or insurance advice
Online data: Cookies, IP address, browsing behaviour

6. How We Use Your Information
We process personal information to:
Provide financial advice and wealth management services
Administer applications, contracts, and transactions
Comply with legal and regulatory obligations (e.g., FICA, AML)
Verify identity and conduct due diligence
Detect and prevent fraud or unlawful activity
Communicate with you regarding services and updates
Improve our services and client experience
Conduct research, analytics, and business planning
Send marketing communications (subject to your consent/preferences)

7. Legal Basis for Processing
We process your information based on:
Your consent
Contractual necessity
Legal obligations
Legitimate business interests
You may withdraw consent at any time, subject to legal limitations.

8. Sharing Your Information
We may share your personal information with:
Service providers and partners involved in delivering services
Financial institutions and product providers
Regulatory authorities (e.g., FSCA, SARS)
Fraud prevention and law enforcement agencies
Professional advisors (legal, audit, compliance)
We do not sell or trade your personal information.

9. Cross-Border Transfers
Your personal information may be transferred outside South Africa where necessary.
We ensure appropriate safeguards are in place
Recipients must comply with data protection standards equivalent to POPIA

10. Data Security
We implement appropriate technical and organisational measures to protect your personal information, including:
Secure storage systems
Access controls
Encryption where applicable
However, no system is completely secure, and data transmission is at your own risk.

11. Data Retention
We retain personal information only for as long as necessary to:
Fulfil legal and regulatory obligations
Provide services
Resolve disputes
Maintain business records

12. Your Rights
Under POPIA, you have the right to:
Access your personal information
Request correction or deletion
Object to processing
Withdraw consent
Lodge a complaint
Requests may be submitted in accordance with our PAIA manual.

13. Marketing
We may send you information about our services and offerings.
You may opt out at any time
All marketing communications will include an unsubscribe option

14. Cookies and Website Usage
14.1 What are cookies?
Cookies are small files stored on your device to enhance website functionality.
14.2 Types of cookies used
Essential cookies (site functionality)
Performance and analytics cookies
Preference and personalisation cookies
Marketing and advertising cookies
14.3 Disabling cookies
You may disable cookies via your browser settings, but some features may not function properly.

15. Children’s Privacy
Our services are not directed at children, and we comply with applicable laws regarding the protection of minors’ personal information.

16. Updates to This Notice
This Privacy Notice may be updated from time to time.
Updates will be published on our website
Continued use of our services constitutes acceptance

17. Complaints and Contact Information
If you have any concerns regarding your personal information:
Verum Wealth Management
Website: https://verumwealth.co.za

18. Information Regulator (South Africa)
You have the right to lodge a complaint with:
Information Regulator (South Africa)
JD House, 27 Stiemens Street, Braamfontein, Johannesburg
Email: POPIAComplaints@inforegulator.org.za